Terms of use.

Who we are

We are Striver Technologies Limited; registered in England & Wales, number 16307327, and our address is 30/34 North Street, Hailsham, East Sussex, BN27 1DW, United Kingdom.

Who you are

You are a user of our app, website, or other services; you must provide your details to us when you register to use the app, as described below.

What we do

We provide a fan engagement social platform that enables users to create, share, and discover football-related content, including from current and former professional football players.

Purpose of these terms

These terms form a contract between you and us, which governs your use of the app and any related services, websites and content we may make available (referred to together as the service). Please read these terms carefully; by using the service you will be treated as having agreed to them; if you do not wish to agree to them, you should not access or use the service.

Help in using these terms

Some of the words used in these terms have special definitions; where particular wording is defined and for the first time, it looks like this; where one section of these general terms refers to another section, we may also use links so that you can click through to the relevant section.

Types of user and the terms that apply to them

These terms apply to every user of the service. If you wish to become a squad owner (a user who has been approved by us to create and operate one or more squads in accordance with these terms), then additional terms will be separately agreed with you and will also apply to you in relation to your use of the service.

Your acceptance of these terms

By creating an account or otherwise accessing or using the service, you confirm that you have read, understood and agree to be bound by these terms and by any documents referred to in them, including:

• our privacy policy; and
• our community guidelines.

Changes to these terms

We may change these terms from time to time: see the clause entitled changes to these terms.

Eligibility to use the service

You may only use the service if you are:

• either: (i) at least 18 years old and have the legal capacity to enter into a binding contract under the laws of England and Wales; or (ii) using the service through an activated Minor account that has been approved by a linked Guardian in accordance with these terms,
• not prohibited from receiving or using the service under any applicable law, and
• not the subject of, or otherwise targeted by, any applicable sanctions or export control restrictions in any jurisdiction.

By creating an account and/or using the service, you represent and warrant that you meet these requirements.

Verification of age and identity

We will verify your age using facial age estimation when you apply to create an account and will use this to tailor your experience on the service; we may also require you to verify your identity at any time and, if you do not do so, we may stop your use of the service.

Use of the service on behalf of third parties

You may not use the service on behalf of a third party except to the extent otherwise expressly permitted by us in your capacity as an authorised representative of an appointed squad owner that is a corporate body.

Registering for an account

To use the app and most features of the service you must register for an account. You must:

• provide accurate, current and complete information when you register; and
• keep your account information up to date.

Guardians and Minor accounts

There are different types of accounts available on the service:

• Adult accounts. Adult accounts have verified that they are over the age of 18 years old. An Adult account has fewer restrictions and can take advantage of all of the features offered on the service (subject to complying with these terms and paying any necessary subscriptions).
• Minor accounts. A Minor account is an account for a user who is under the age of 18 years old (a minor). Minor accounts may therefore be restricted, based on the age of the user, with different features, restrictions and supervision settings applying for different ages. A Minor account will not become active until it has been linked to, and approved by, an Adult account (which will be the Guardian account for the relevant Minor).

As a Minor account holder reaches a new age category, the features and restrictions applicable to that account may automatically change.

Once the account holder reaches 18 years of age, we may convert their account into an Adult account and remove Guardian supervision features once they are no longer applicable. If a Guardian withdraws their approval, or a Minor account is no longer linked to an eligible Guardian account, we may suspend or deactivate the Minor account until a new Guardian approves it.

Guardian account responsibilities

By approving a Minor account, the Guardian:

• confirms that they have authority to supervise the minor’s use of the service;
• agrees to these terms both for themselves and, to the fullest extent permitted by applicable law, on behalf of the minor;
• accepts responsibility for purchasing, managing and paying for any subscriptions or other paid features requested by the Minor account. All purchases requested by a Minor account require the Guardian’s prior approval before they are processed. Any such purchase must be made using the Guardian account and payment method, and the Guardian is responsible for all associated charges, renewals and cancellations;
• acknowledges responsibility for supervising the minor’s use of the service; and
• accepts responsibility for managing the supervision settings available through the service.

Although we provide parental supervision tools, Guardians remain responsible for supervising the minor’s online activities. Our supervision tools are intended to assist Guardians and do not replace parental responsibility.

Security of login credentials

You are responsible for keeping your login credentials confidential and for all activity that takes place under your account (and any linked accounts). You must notify us immediately (our contact details are in the app and at the end of these terms) if you suspect any unauthorised access to, or use of, your account.

No transfer of your account

You may only hold one personal account at any time. You may not sell, transfer, assign or share your account with any other person.

Refusal to register, or closing, your account

We may refuse to register, or may suspend or close, any account in accordance with these terms.

Your profile

Your account profile may include a username, profile picture, biography and other information you choose to make available. You are responsible for ensuring that the information in your profile is accurate, lawful and does not infringe the rights of any other person (and Guardians are also responsible for ensuring the same is true of any Minor accounts under their supervision). We may change or require you to change your username where we reasonably believe it is misleading, infringes another person’s rights, is offensive, or is otherwise inappropriate.

Your personal information

Our use of personal information is governed by our privacy policy.

Your licence to use the service

We grant you a limited, non-exclusive, non-transferable, non-sub-licensable, revocable, licence to access and use the service for your personal, non-commercial use in accordance with these terms; if you are a squad owner, additional rights and obligations apply as separately agreed with you.

Our intellectual property rights in relation to the service

We (or our licensors) own all intellectual property rights in and relating to the service, including in its software, design, branding, logos, names, look-and-feel, databases and all content that we make available (other than user content); all such rights are reserved. Except for the limited rights expressly granted to you under these terms, we do not grant you any right, title or interest in or to any of our intellectual property. You must not remove, obscure or alter any copyright, trade mark or other proprietary notices on the service.

Community guidelines

We may publish community guidelines that explain in more detail what is and is not acceptable on the service; the community guidelines are treated as forming part of these terms, and you must comply with them in addition to any other provisions of these terms.

Things you must not do

You must not, and you must not permit anyone else to:

• use the service in a way that:
  • breaches any applicable law or regulation; or
  • is unlawful, fraudulent, harmful, threatening, abusive, harassing, defamatory or invasive of another’s privacy;
• copy, adapt, distribute, sub-licence, decompile, reverse engineer, or attempt to derive the source code of the service, except to the extent permitted by law;
• use any robot or other automated process or means to access the service or extract data from it, otherwise than via interfaces we expressly authorise;
• interfere with, or attempt to gain unauthorised access to, the service, any servers or networks connected to it, or any user’s account, including by introducing any virus or other harmful material;
• use the service to send any unsolicited or unauthorised advertising or promotional material;
• impersonate anyone, or misrepresent your affiliation with anyone;
• circumvent any access controls, age restrictions, content moderation tools, or other technological measures applied to the service; or
• collect information about other users without their explicit consent (with the exception of Guardians that may collect information about linked Minor accounts).

Prohibited content

You must not upload, post, transmit or otherwise make available through the service any content that:

• is unlawful, including any “illegal content” for the purposes of the UK Online Safety Act 2023, for example content that amounts to a terrorism offence, a child sexual exploitation or abuse offence, an offence relating to controlling or coercive behaviour, threats to kill, harassment or stalking, hate offences, encouraging or assisting suicide, intimate image abuse, or any other offence specified under that act;
• otherwise constitutes Child Sexual Abuse and Exploitation (“CSAE”) or child sexual abuse material (“CSAM”);
• is defamatory, obscene, indecent, pornographic, hateful, racist, discriminatory, harassing, threatening, abusive, inflammatory, or otherwise objectionable;
• infringes any third party’s intellectual property, privacy, publicity or other rights;
• contains personal information relating to any other person without their consent or another lawful basis;
• promotes self-harm, eating disorders, suicide, or violence;
• is misleading, false, deceptive, or constitutes a misleading commercial practice contrary to applicable law;
• constitutes or facilitates the sale of goods or services that are illegal or restricted in any jurisdiction in which the service is accessed; or
• you do not have the right to make available under any law or under any contractual or other duty.

Your responsibility for your content

You are responsible for your content and for any consequences of posting it. You must make sure that:

• you own or have obtained all necessary rights, licences, consents and permissions to make your content available on the service and to allow the use of your content in accordance with these terms; and
• your content, and our use of it in accordance with these terms, will not breach the prohibitions described above or infringe any rights of any third party.

Intellectual property rights in your content

You retain ownership of any intellectual property rights you hold in your content; we do not claim any ownership of any of your content under these terms.

Our licence to use your content

You grant us a worldwide, non-exclusive, royalty-free, transferable, sub-licensable licence to use, host, store, cache, copy, adapt (for the purpose of formatting and technical operation), publish, perform, display, distribute and translate your content for the purposes of operating, promoting, marketing and improving the service. This licence will remain in effect for as long as your content remains on the service, until a reasonable time after its removal from the service, except to the extent we are required by law, or by our backup and audit policies, to retain copies. You are not entitled to any payment or other consideration for granting this licence except to the extent otherwise expressly agreed with us in writing.

Moral rights in relation to your content

Where moral rights cannot be assigned or licensed under applicable law, you waive (or, where waiver is not permitted, agree not to enforce) your moral rights to the extent necessary to allow us to exercise our rights in relation to your content as described above.

Interacting with another user's content

The service allows you to react to, rate, review and comment on other users’ content. When you do so, your reaction, rating, review or comment is treated as your content, and you must comply with these terms in relation to it.

Your ratings, reviews and comments

Your ratings, reviews, and comments must reflect your genuine and honest opinion based on your actual experience. You must not post ratings, reviews or comments that are fake, paid for, manipulated, or coordinated with other users to artificially affect a rating.

Joining a squad

Some squads are free to join; others may require you to purchase a subscription in order to access some or all of the squad’s content.

Role of the squad owner

Each squad is operated by the squad owner, who will lead the posting of content to the squad, and who may suggest rules in relation to participation in the squad. You should comply with any rules published by the squad owner, provided they are consistent with these terms and applicable law.

Squad owner's responsibilities

Unless you are required to purchase a subscription to the squad (in which case see below):

• Squad owners are independent of us, and are solely responsible for the content posted in relation to the squad.
• We are not responsible for, and do not endorse, the content posted in the squad, provided that we may monitor squad content, and may take action in relation to it in accordance with these terms.

Purchasing a subscription

Where you purchase a subscription to a squad, the contract for the supply of the underlying paid-for digital content or services is between you and us, except where we expressly say otherwise.

Where a subscription is purchased for the benefit of a Minor, the Guardian is treated as the contracting customer.

Information provided before you purchase a subscription

Before you purchase a subscription to a squad, we will provide the information required under applicable law, including the price (inclusive of taxes), the duration, and the renewal terms.

Your right to cancel, and how you may waive it

Depending on the jurisdiction in which you are based, including if you are located in the EU or UK, you may have the right to cancel a paid subscription within 14 days of entering into it, without giving any reason. However, where you have requested that your access to the squad should begin during the 14-day cancellation period, you will be asked to:

• give your express consent to supply beginning before the end of the 14-day cancellation period; and
• acknowledge that, as a result, you lose your right to cancel once you have been given access to the squad and to the relevant digital content.

Subscription renewal

Subscriptions will renew automatically on a monthly basis at the then-current price for that subscription, unless you cancel before the beginning of the next month. You can cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the then-current month; you will continue to have access until that time.

Your rights as a consumer

If you are a consumer (that is, you are acting for purposes wholly or mainly outside your trade, business, craft or profession), and you purchase a subscription to a squad, you may have certain rights that cannot be excluded by contract. Nothing in these terms affects those rights.

No endorsement of user content

We are not responsible for, and do not endorse, support, or guarantee the appropriateness, accuracy, or reliability of, any content, other than content:

• which is produced by us; or
• access to which is subject to a paid subscription and for which we are responsible in accordance with these terms.

You acknowledge that by using the service you may be exposed to content that is inappropriate or otherwise objectionable and Guardians acknowledge that by approving a Minor account, they may be exposed to such content.

Our right to remove content

We may remove or refuse to display content that, in our reasonable opinion, does not comply with these terms.

Reporting inappropriate content

If you become aware of any content that you believe breaches these terms or is otherwise inappropriate (including any CSAE or CSAM), you can report it using the in-app reporting tools or by contacting us at support@joinstriver.com. Our approach to child safety is set out in more detail on our child safety page.

Online Safety Act 2023

We operate the service as a user-to-user service for the purposes of the Online Safety Act 2023. We will take such action in response to reports of inappropriate content as we are required to take under that act and as we otherwise consider reasonable.

Making a complaint in relation to content

If you wish to make a complaint about content, or about any action we have taken against you or your content (including a complaint that content has been wrongly removed or restricted, or that an account has been wrongly suspended or closed), you should contact us at support@joinstriver.com.

Content moderation

All content posted to the service is subject to moderation before it becomes visible to other users, using a combination of automated tools and human moderators, as follows:

• We use AI-powered content moderation technology that automatically reviews all user-generated content (including text, images and video) against the community guidelines and these terms to identify content that is likely to be illegal content, or otherwise in breach of these terms, and prevents or restricts the publication of any content it identifies as such. Content identified as potentially in breach is either blocked automatically or flagged for human review.
• Our moderation team reviews content flagged by the automated system, as well as content reported by users, and decides whether to approve, remove, or restrict it.

How we protect you from certain types of content

We protect you from encountering illegal content on the service, including via the use of proactive technology, as follows:

• Terrorism content: we minimise the length of time terrorism content is present on the service by using AI-powered content moderation technology to screen all user-generated posts before they are published, and we will swiftly take down any terrorism content when we become aware of it.
• Child sexual exploitation and abuse content: we minimise the length of time content amounting to a child sexual exploitation or abuse offence is present on the service by using AI-powered content moderation technology to screen all user-generated posts before they are published, and we will swiftly take down any such content when we become aware of it.
• Other priority illegal content: we minimise the length of time other content amounting to a priority offence is present on the service by using AI-powered content moderation technology to screen all user-generated posts before they are published, and we will swiftly take down any such content when we become aware of it. This applies to content relating to:
  • assisting suicide;
  • threats to kill;
  • controlling or coercive behaviour;
  • harassment and stalking;
  • hate offences;
  • public order offences and the fear or provocation of violence;
  • drugs and psychoactive substances;
  • firearms and other weapons;
  • assisting illegal immigration;
  • human trafficking;
  • sexual exploitation;
  • sexual images, including intimate image abuse;
  • proceeds of crime;
  • fraud and financial offences;
  • foreign interference;
  • animal welfare offences; and
  • any offence of encouraging or assisting any of the above.
• Intimate image content: where we are notified by the subject of intimate image content (or someone acting on their behalf) that it has been shared without consent, we will take down that content, and any content that is the same or substantially the same, within 48 hours of being notified.

How we protect children

This clause explains how we protect minors from content that is harmful to children.

We use AI-powered content moderation technology to screen all user-generated posts before they are published, so as to prevent minors of any age from encountering content which:

• is pornographic;
• encourages, promotes or provides instructions for suicide, an act of deliberate self-injury, or an eating disorder or behaviours associated with an eating disorder;
• is abusive and targets a person’s race, religion, sex, sexual orientation, disability, or gender reassignment;
• incites hatred against people on the basis of any of those characteristics;
• encourages, promotes or provides instructions for an act of serious violence against a person;
• is bullying content;
• depicts real or realistic serious violence against a person or an animal, or the real or realistic serious injury of a person or an animal in graphic detail;
• encourages, promotes or provides instructions for a challenge or stunt highly likely to result in serious injury; and
• encourages a person to ingest, inject, inhale or otherwise self-administer a physically harmful substance, or a substance in a quantity that is physically harmful.

Age-restriction measures: a Minor account must complete age verification at registration and will not become active until it has been linked to, and approved by, a Guardian account, as described in the clause entitled Guardians and Minor accounts. The features accessible to a Minor account are automatically adjusted based on the Minor’s verified age category, and restrictions reduce as the account holder moves into an older age group.

Actions we may take in relation to inappropriate behaviour or content

Without limiting any other remedy available to us, we may take any or all of the following actions if we reasonably consider that you or any content for which you are responsible breaches these terms or applicable law, or that action is otherwise necessary to comply with our legal obligations or to protect the service or its users:

• issue a warning to you;
• remove any content (or prevent it from being posted in the first place);
• limit the features available to you on the service;
• suspend or close your account (temporarily or permanently);
• report the matter, and disclose information about you and your use of the service, to the relevant authorities; or
• take legal action against you.

We will, where reasonable to do so, give you notice of the action we have taken and the reasons for it, and the opportunity to challenge that action through our complaints procedure. We are not required to give notice where to do so would, in our reasonable opinion, prejudice an investigation, expose us or any third party to legal risk, or be contrary to law.

We will report confirmed cases of CSAE or CSAM to the appropriate body (for example, the National Center for Missing and Exploited Children (US), Internet Watch Foundation (UK), or equivalent organisation).

Your rights if we take action against you or your content

If we remove content you generate, upload or share, or restrict access to it, in breach of these terms, you have the right to bring a claim against us for breach of contract. If we suspend or ban you from using the service in breach of these terms, you also have the right to bring a claim against us for breach of contract.

Third-party services and links

The service may contain links to, or otherwise interoperate with, third-party services and websites that are not operated or controlled by us, including any payment processor used by us. We are not responsible for, and do not endorse, any third-party services or websites. Your use of any third-party service or website is at your own risk and subject to the terms and policies of that third party.

Service availability

We will use our reasonable commercial endeavours to make the service available, but we do not guarantee that the service will be available at all times, or be uninterrupted or error-free.

Changes to the service

We may from time to time change, suspend or discontinue the service or part of it, including any features, functionality or content. We will give you reasonable notice of any material changes that are likely to materially adversely affect you, unless we need to act urgently to address a security, legal or other operational risk.

Your right to terminate

You may stop using the service and close your account, and any linked accounts, at any time through your account settings or by contacting us at support@joinstriver.com.

Our right to terminate

We may suspend or terminate your account, and your right to use the service, immediately by giving notice to you if:

• any content posted by you or for which you are otherwise responsible breaches these terms;
• you commit a material or persistent breach of these terms;
• we reasonably believe that your continued use of the service poses a risk of harm to other users, to us, or to any third party;
• we are required to do so by law or by a competent authority; or
• we stop operating the service or any material part of it.

Consequences of termination

On termination of your account (whether by you or by us):

• your right to access and use the service ends immediately;
• we may delete or anonymise your user content and account data in accordance with our privacy policy and our data retention practices, except to the extent we are required by law to retain it;
• any active subscription to a squad that you hold will end, and you will not be entitled to a refund of any subscription paid.

Disclaimer

Nothing in these terms excludes or limits any term implied by law that cannot lawfully be excluded or limited; subject to that:

• the service is provided on an “as is” and “as available” basis;
• to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms (whether express or implied) other than those expressly set out in these terms.

If you use the service otherwise than as a consumer

Where you use the service for purposes that are wholly or mainly in the course of your trade, business, craft or profession (including as a squad owner), any rights and remedies that would otherwise apply under applicable consumer law do not apply to your use of the service.

Liability that is not excluded

Nothing in these terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot lawfully be limited or excluded; subject to that, our entire financial liability to you arising under or in connection with your use of the service is as set out below.

Our liability if you are a consumer

If you are a consumer:

• we only supply the service for domestic and private use. If you use the service for any commercial or business purpose, we will have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity; and
• nothing in these terms affects your statutory rights as a consumer.

Our liability if you are not a consumer

If you are not a consumer (including where you use the service as a squad owner or otherwise in the course of a business), then:

• we will not be liable to you, whether in contract, tort (including negligence), for breach of statutory duty or for any other reason, for any loss of profit, loss of revenue, loss of business, loss of goodwill, loss of anticipated savings, loss or corruption of data, or any indirect, special or consequential loss; and
• our total aggregate liability to you under or in connection with the service or these terms for all claims arising in any 12-month period will not exceed the greater of:
  • the total amounts paid by you to us (excluding amounts collected on behalf of another squad owner) in that 12-month period; or
  • GBP 100.

Your responsibility

You are responsible to us for any losses we suffer to the extent arising from your breach of these terms, your content, or your wrongful or unlawful use of the service.

Your indemnity (if you are not a consumer)

Unless you are a consumer, you agree to indemnify us, and to keep us indemnified, against all claims, demands, actions, proceedings, losses, damages, costs and expenses (including reasonable legal fees) suffered or incurred by us arising out of or in connection with:

• your breach of these terms;
• any content you make available on the service; or
• your infringement or breach of any third party’s rights (including intellectual property rights and rights of privacy).

This indemnity does not apply to you if you use the service in the capacity of a consumer.

How we communicate with you

We may communicate with you through the service, by email (using the email address associated with your account) or by such other means as we reasonably consider appropriate. You are responsible for keeping your contact details up to date.

Notices from you

Any notice you wish to give us should be sent to support@joinstriver.com (with a copy to the address set out below in the case of legal notices).

How to make a complaint

You can make a complaint about the service, including but not limited to any of the matters listed below, using the in-app reporting tools or by contacting us at support@joinstriver.com. We aim to acknowledge complaints within 5 business days and to resolve them within 30 days (where reasonably practicable to do so), in accordance with our policies and processes for handling each type of complaint described below. You can complain about:

• content you consider to be illegal content, or where you think we are not dealing with illegal content, our content reporting duties, or our duties to protect freedom of expression or privacy, as we should;
• content accessible to children that you consider to be harmful to children, or where you think we are not complying with our duties to protect children as we should;
• where your content has been taken down on the basis that it is illegal content, or removed or access-restricted on the basis that it is harmful to children;
• where we have given you a warning, or suspended, banned or restricted you, because of content we consider to be illegal content or harmful to children;
• where you think proactive technology (e.g., our AI-powered content moderation technology) has caused your content to be taken down, access-restricted or deprioritised in a way not set out in these terms; and
• where you have been unable to access content because we have incorrectly assessed your age.

We will review each complaint, taking into account the nature of the complaint, and will let you know the outcome. A Guardian may make a complaint on behalf of a linked Minor account. These provisions are intended to be clear and accessible to users of any age, including children.

Resolving disputes if you are a consumer

If you are a consumer and you are not satisfied with our response, you may be able to refer the dispute to an alternative dispute resolution provider. We are not currently a member of any alternative dispute resolution scheme, but we will engage in good faith with any such provider you reasonably nominate.

Downloading the app from the Apple App Store

If you download the app via the Apple App Store, operated by Apple Inc:

• Subject to your compliance with these terms, you are granted a non-transferable licence to install and use the app on Apple-branded devices that you own or control, in accordance with the Usage Rules set forth in Apple’s App Store Terms of Service, available at apple.com/legal/internet-services/itunes.
• This contract is between you and us and not with Apple. Apple is not a party to any transaction and has no liability in relation to any purchase made through the app.
• Apple has no obligation whatsoever to provide any maintenance, support, warranty, or other services in relation to the app, and is not responsible for any claims by you or any third party relating to the app or your use of it, including but not limited to: product liability claims; any claim that the app fails to meet applicable legal or regulatory requirements; claims under consumer protection or similar legislation; and any third-party claims that the app infringes that third party’s intellectual property.
• The app does not process payments via Apple’s in-app purchase system. All payments are processed directly by us via our approved third-party payment providers.
• The app requires a compatible Apple device running a supported version of iOS. We recommend keeping your device operating system up to date. We cannot guarantee performance on unsupported OS versions.
• Upon your acceptance of these terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these terms against you in relation to your use of the app.

In the event of any conflict between these terms and Apple’s App Store Terms of Service, Apple’s terms will apply to the extent of the conflict as regards the distribution of the app.

Downloading the app from the Google Play Store

If you download the app via the Google Play Store:

• Your download and use of the app is also subject to the Google Play Store’s rules and policies.
• This contract is between you and us and not with Google. Google is not a party to any transaction and has no liability in relation to any purchase made through the app.

Third-party terms

You must comply with any applicable third-party terms when using the service.

Transfer by us

We may transfer our rights and obligations under these terms to another organisation. We will tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these terms. You may not transfer your rights or obligations under these terms without our prior written consent.

Terms held to be invalid or unenforceable

If any provision of these terms is held to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it valid and enforceable, and the rest of these terms will remain in full force and effect.

No waiver

No failure or delay by us in exercising any right or remedy under these terms will operate as a waiver of that right or remedy.

Entire agreement

These terms, together with any documents expressly referred to in them, constitute the entire agreement between you and us in relation to the service and supersede any prior agreement or understanding between us in relation to the service.

Rights of third parties

Except as expressly set out in these terms, no one other than you or us has any right to enforce these terms (including under the UK Contracts (Rights of Third Parties) Act 1999).

Circumstances outside a party's control

Neither party will be liable for any failure or delay in performance to the extent that the failure or delay is caused by events beyond that party’s reasonable control (including acts of God, war, terrorism, civil unrest, government action, epidemic or pandemic, failure of the internet, or failure of third-party telecommunications networks).

Applicable law

These terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by the laws of England and Wales.

Court jurisdiction if you are a consumer

If you are a consumer, you and we agree that the courts of England and Wales will have non-exclusive jurisdiction in respect of any dispute arising out of or in connection with these terms, except that if you live in Scotland you may also bring proceedings in Scotland, and if you live in Northern Ireland you may also bring proceedings in Northern Ireland.

Court jurisdiction if you are not a consumer

If you are not a consumer, you and we agree that the courts of England and Wales will have exclusive jurisdiction in respect of any dispute arising out of or in connection with these terms (including non-contractual disputes or claims).

Our address for legal notices

Our address for legal notices is: 30/34 North Street, Hailsham, East Sussex, BN27 1DW, United Kingdom.